A follow-up on yesterday's post about Creme Brulee Coffee-Mate being unavailable. I sent in an inquiry through their website yesterday and received an email today. Good news! The flavor has not been discontinued, it's simply another supply chain issue. So once it's available again, you should check it out.
In the meantime, it's a nice example of a company providing good, speedy customer service, even if it is something as simple as an email response to an inquiry. (Apparently they're going to send me some coupons, too, so that's a bonus.)
Sometimes it doesn't take a lot to take care of a customer concern. In fact, it's the little things that often make the biggest difference.
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